We will replace all products (except accessories*) that we confirm by visual inspection to have defects in material or workmanship. Items damaged due to improper care, abuse, or normal wear and tear (e.g. fading, scratching) including stainless steel products with chips, dents, fading, or peeling will not be replaced.
Notes
All items are subjected to a 5-day-production period before they are dispatched
Because of high demand, please allow 2-4 week shipping time
If you need it sooner, please buy an express service at a cost of $16.99
We will notify you by email when your items have been shipped. You can then track the package by copy-pasting the tracking code to our tracking portal
Our Guarantee
For support, please contact us atsupport@izzycloset.comor open a tickethere
